1. WELCOME
Welcome to TKS.ie. This document sets out our privacy policy in relation to our processing and use of customer data. As a Business2Business (B2B) supplier we are governed by laws in relation to business transactions.
All consumer law that applies to B2B transactions are strictly adhered to.
2. ABOUT Us
Turnkey IT Solutions is Registered in Ireland.
Our business address is 2 Charvey Way Business Pk. Rathnew, Co. Wicklow
3. DATA - What we collect & how we use it.
We may collect, use, store and transfer different kinds of personal data about you which we have grouped together follows:
- Identity Data includes first name, last name, username or similar identifier, title, date of birth and gender.
- Contact Data includes billing address, delivery address, email address and telephone numbers.
- Financial Data includes bank account, payment card details and credit history.
- Transaction Data includes details about payments to and from you and other details of products and services you have purchased from us.
- Technical Data includes internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform and other technology on the devices you use to access our websites.
- Profile Data includes your username and password, purchases or orders made by you, your interests, preferences, feedback and survey responses.
- Usage Data includes information about how you use our websites, products and services.
- Call Logs including caller ID and date of the call.
- Voicemail.
How is your personal data collected?
We use different methods to collect data from and about you including through:
- Direct interactions. You may give us your Identity, Contact, Preference and Financial Data by filling in forms or by corresponding with us by post, phone, email or otherwise. This includes personal data you provide when you:
apply for or purchase products or services from us;
create an account with us;
- Automated technologies or interactions. As you interact with our websites, we may automatically collect Technical Data about your equipment, browsing actions and patterns. We collect this personal data by using cookies, server logs and other similar technologies. We may also receive Technical Data about you if you visit other websites employing our cookies. Please see our cookie policy below for further details.
- Third parties or publicly available sources. We may receive personal data about you from various third parties and public sources as set out below:
analytics providers;
search information providers;
vendor partners and reseller partners;
credit reference, fraud prevention or government agencies;
providers of technical, payment and delivery services;
data brokers or aggregators;
publicly availably sources such as the CRO and Business Directories.
We will only use your personal data when the law allows us to.
4. OUR COMMITMENT
We are committed to processing your data in accordance with this privacy policy.
With regard to this we have received compliance statements from any Data Processor that processes data on behalf of us in relation to our websites and phone system.
- We have fully reviewed our GDPR compliance both regarding the services we offer our customers and our internal policies and procedures
- We have implemented technical and personnel protocols to ensure the security of your data
- We carry out ongoing due diligence against our sub-processors or other third party processors we use to ensure their GDPR compliance.
5. WHO DO WE DISCLOSE YOUR DATA TO?
General
We do not share your data with any third parties except as provided in this policy or as required or permitted by law or as consented to by you. Where we share your data with third parties, such sharing will be limited to such data as is appropriate to the purpose indicated below.
Order Performance
We disclose your data to third parties such as credit and debit card processing companies, outside suppliers, distributors and delivery companies, in order to perform your orders, collect payment, deal with returns, and provide you with a service, or send any communications to you.
Legal
We may use and disclose to third parties any data we hold about you and your payment record for the purposes of administration and enforcement of any sale contracts with you and for other related purposes. We may also supply your data to relevant authorities and other third parties where legally required or reasonably required in connection with any legal process, or any legal obligations binding on us.
6. CONTACTING US
If you have any questions about our processing of your data or have a query in relation to what data we hold on you please contact us on +353 (01) 437 0329
or using any of the contact methods listed on our web site.
7. CHANGES TO THIS PRIVACY POLICY
We may change this privacy policy at any time and from time to time and will update this page accordingly. You should therefore periodically visit this web page to check our current policy.
